facebook pixel Staff Directory - Mr Clive Wells | Harper Adams University
Skip to main content
Staff Directory

Mr Clive Wells

MBCS

Service Delivery Manager

Manager of the IS Department's Service Delivery Team, managing the four team functions of:

  • Service Desk
  • Technical Development and Support
  • Audio Video and Teaching Areas
  • Business Technology Advocacy and Training

Areas of expertise within IS:

  • PRINCE2® Practitioner certificate in Project Management
  • Management of Risk
  • Expert in IT Service Management - ITIL
  • Service Desk Manager  (Higher Mastery) - SDI
  • IT Service Strategy - ITIL
  • IT Service Design - ITIL
  • IT Service Transition - ITIL
  • IT Service Operation - ITIL
  • IT Continual Service Improvement - ITIL
  • Specialist in Change Management - BCS
  • Specialist in Problem Management - BCS
  • Specialist in Service Level Management - BCS
  • Specialist in Service Desk and Incident Management - BCS
  • Service Catalogue Practitioner -APMG

Professional Memberships

  • Chartered Management Institute
  • Briitish Computer Society
  • IT Service Management Forum

Department: Information Services

Tel: 01952 815458

Office: LF7 Bamford Library

Additional Information

Roles:

  • Project Management
  • Business Relationship Management
  • Service Portfolio Management
  • Service/Business/Request Catalogue Management
  • Knowledge Management
  • Change Management
  • Incident Management
  • Problem Management
  • Access Management
  • Event Management
  • Service Delivery Management
Contact

Enquiry

Cookies on the Harper Adams University website

We use cookies to ensure that we give you the best experience on our website. If you continue without changing your settings, we'll assume that you are happy to receive all cookies on the website. However, you can change your cookie settings at any time.