Help and Support

Live chat

9am to 5pm, Monday to Friday.

Ask us any library or information related question via our online chat service.

Start Live Chat

Email - Libhelp

9am to 5pm, Monday to Friday.

Ask us about finding information, accessing articles, referencing or anything else you need help with via Libhelp email.

You can also give us feedback about our services, or to report issues with HOLLY and HARLO

Book an appointment

Book a slot with a member of library staff for one to one help with finding information sources, or to explain more about referencing or any other information related topic. If you can’t find a suitable appointment time, just contact us via Libhelp/Live chat and we can find a time to suit. Meetings can be face-to-face or via Teams.

Video guides

View our Video Guides and Online Support page for lots of help on using the library and finding information and books, as well as links to other places to find help and support.

Enquiries

If you have any enquiries (including finding journal articles, online information and referencing) come and visit us at the Welcome Desk on the ground floor.

We also have a lot of information on the Learning Hub Library Services page.

Social media

You can find us on social media.

Facebook: @harperadamslibrary

Instagram: @libraryharperadams

X: @HarperAdamsLibr