You can borrow all items using the self-service machines. You will need your ID card. Just scan your card in one of the machines, put the books in the large slot and follow the onscreen instructions. Please ensure the number of items which appears on the screen matches the number you want to borrow as there is a security system in operation. Take a receipt to see when the items are due back.
Watch our video on using the self-service machines.
If you have a book on loan and it fails to renew because someone else has requested it, you have had it for nearly 6 months (2 months for external members and short course students) or you are nearing the end of your Library membership you will receive an email to inform you of this and of the date the item is due. Please return the item by this date to avoid a fine.
If you have a book on loan with a request for it means it can not be auto-renewed. You have a week to return a requested itme to us. You will receive an email notifying you the book has been requested and can not be renewed. The fine will only be applied if you do not return it and it is overdue.
If you have a book that is more than 6 weeks overdue, it will automatically incur a £50 replacement charge & the item will be recorded as lost.
If you have outstanding fines of £10 or more, you will not be allowed to borrow or renew items until this fine is paid.
You can pay your fines online using a credit or debit card via your HOLLY account. If you don't have any outstanding fines or charges, you cannot credit your account.
You can check what books you have on loan by logging into My library account.There is a quick link to this from the library home page. You login using your normal Harper login details
If you have any problems with the items you have on loan please do talk to us or email us email@example.com.
If all the loanable copies of an item are on loan you may request or place a hold on a copy so that you are in the queue to receive one when it is returned.
To place a hold or request, find the item by using the Books or more option on HOLLY then click on the Request link and follow the instructions. You need to log in to request a book using your normal Harper login details.
When the item is available you will receive an e-mail saying the item is waiting for collection from the Hold Shelves by the Welcome Desk. Requested items are kept for you for three days. If you no longer need an item you have requested please either let us know at the Welcome Desk or you can cancel the hold by logging into My library account. If you are a distance learner or off campus postgrad and are unable to pick up the item, please reply to the email asking for it to be posted out.
For distance learners and taught postgraduates who are not on campus we provide a book loans by post service. This service is available to UK and Irish addresses only. If you want to have books posted out to you check HOLLY to see if the books are available. If they are, send the title, author and shelf mark, to firstname.lastname@example.org and they will be sent to you by first class post at no charge. If all the copies of the book are on loan you can reserve them.
You are responsible for returning the books. Please tell us if your address changes.
More information on book loans by post and borrowing for Postgrads and Distance Learners
Telephone: 01952 815393
You can let us know if there is a book we do not have enough copies of, or if you have seen a book that you think the library should have, by emailing or by using our online stock suggestion form. We welcome suggestions from both staff and students.
If you lose a book please tell us as soon as possible. If the item cannot be found, you will be billed for a replacement copy.