You can borrow all items using the self-service machines. You will need your ID card. Just scan your card in one of the machines, put the books in the large slot and follow the onscreen instructions. Please ensure the number of items which appears on the screen matches the number you want to borrow as there is a security system in operation. Take a receipt to see when the items are due back.
Watch our video on using the self-service machines.
If you have a book on loan and it becomes overdue, you will be sent a reminder by email, but please do not rely on these reminders – they are sent as a courtesy only. Fines are charged to all undergraduate and postgraduate students for the late return or renewal of material.
If you have outstanding fines of £5 or more, you will not be allowed to borrow or renew items until this fine is paid.
You can pay your fines online using a credit or debit card. Enter your Harper ID (the number on your id card), tick to accept the terms and conditions and follow the instructions. If you don't have any outstanding fines or charges, you cannot credit your account. There is a minimum spend of £1.00
You can check when your books are due online, and renew them if needed, by logging into your account . There is a quick link to this from the library home page. You login using your normal Harper login details
If you still need a book after its week or 3 week loan period you may renew it up to ten times unless it has been requested by another borrower.
Note: Short loans cannot be renewed.
You can renew items by logging into your account . Log in using your normal Harper login details then follow the instructions to renew your items. Details of when renewed items are due are displayed, together with details of any unsuccessful renewals.
You can renew items in the library using the self-service machines.
You can also renew items over the telephone during opening hours, or by sending an e-mail to email@example.com.
If all the loanable copies of an item are on loan you may request or place a hold on a copy so that you are in the queue to receive one when it is returned. NB if there is a short loan copy available you will not be able to place a request yourself, please ask us at the Welcome Hub to do it.
To place a hold or request, find the item by searching the catalogue tab on Find it @ Harper, then click on the Request button and follow the instructions. You need to log in to request a book using your normal Harper login details.
When the item is available you will receive an e-mail saying the item is waiting for collection from the Hold Shelves by the Welcome Hub. Requested items are kept for you for three days. If you no longer need an item you have reserved please either let us know at the Welcome Hub or you can cancel the reservation by logging into your account on the library catalogue. If you are a distance learner or off campus postgrad and are unable to pick up the item, please reply to the email asking for it to be posted out.
For distance learners and taught postgraduates who are not on campus we provide a book loans by post service. This service is available to UK and Irish addresses only. If you want to have books posted out to you check the library catalogue to see if the books are available. If they are, send the title, author and shelf mark, to firstname.lastname@example.org and they will be sent to you by first class post at no charge. If all the copies of the book are on loan you can reserve them.
You are responsible for returning the books. Please tell us if your address changes.
More information on book loans by post and borrowing for Postgrads and Distance Learners
Telephone: 01952 815393
You can let us know if there is a book we do not have enough copies of, or if you have seen a book that you think the library should have, by emailing or by using our online stock suggestion form. We welcome suggestions from both staff and students.
If you lose a book please tell us as soon as possible. If the item cannot be found, you will be billed for a replacement copy and incur an administration charge.