Harper Adams University works hard to maintain a healthy relationship between our community of staff and students and the wider local community, by actively providing guidance and training, and setting expectations around conduct.
We remain grateful to and proud of the majority of members of our university community whose behaviour meets, and often exceeds, our expectations.
But sometimes we and other partner agencies have to work reactively when circumstances arise. To ensure any matters are handled in a timely and appropriate manner, we urge members of the community to use the following channels to raise concerns or complaints.
Reports made via any of the above channels can be followed up with an email to firstname.lastname@example.org and will be picked up by staff during office hours. This allows you to send additional information, such as photographs, property details etc. to aid the team in investigating matters under our disciplinary policy.
We work closely with our partners in other services and we want to work with the community too - by raising complaints in this way, we can all ensure that, when incidents do occur, they are accurately reported through the appropriate channels and handled and resolved efficiently.
Community partners have developed the following infographic to help residents contact the correct agencies.