This Accessibility Statement explains how accessible our website currently is and provides an action plan explaining how we will ensure that new and existing content is made more accessible.
This accessibility statement applies to www.harper-adams.ac.uk. This website is run by Harper Adams University. We want as many people as possible to be able to use this website. For example, that means you should be able to:
We have also made the website text as simple as possible to understand.
AbilityNet has advice on making your device easier to use if you have a disability..
The majority of this website is fully accessible, and we run regular scans to identify any problems.
We know that some parts of the website are not fully accessible:
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:
We will consider your request and get back to you within 14 days.
If you cannot view the map on our How to get to Harper Adams page, call or email us for directions.
We are always looking to improve the accessibility of our website.
If you find any problems which are not listed on this page, or think that we are not meeting the requirements of the accessibility regulations, then please get in touch:
Please provide as much detail as possible, including a link to the problem page (if applicable), and the browser or technology used to access the page.
If you are a registered student at Harper Adams University and wish to make a complaint about accessibility, please read the published Complaint procedures available on the University website. To raise a complaint please contact in the first instance studentcomplaints@harper-adams.ac.uk
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
We can receive calls via Relay UK for people who are D/deaf, hearing impaired or have a speech impediment. We also provide text chat via Unibuddy Chat.
We have audio induction loops in some spaces, or if you contact us before your visit we can arrange for a mobile audio induction loop or a British Sign Language (BSL) interpreter.
Find out how to contact us.
Harper Adams University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.
The content listed below is non-accessible for the following reasons.
We are aware of the following issues with a small amount of content on our site:
We plan to make adjustments to page templates to correct these issues by 31st August 2022.
We are aware of the following issues within the links on our site:
All website content is being reviewed, and link text and broken links will be corrected where necessary by the 30th September 2022.
PDFs are not able to comply with the requirements of the web accessibility standard. When we create new PDFs, we review them using accessibility checkers to make them as accessible as possible.
Our site contains a large number of PDFs, especially in our key information policy documents and publications scheme. We are currently reviewing how best to make this information available for future updates.
A small number of PDFs are scanned documents and are not accessible.
Some PDF documents, such as the undergraduate prospectus, are made available in accessible HTML formats when uploaded to the website.
We strive to make all of our content accessible. We are aware of the following issues with images and video on our site:
A number of issues have been identified with the Unibuddy Chat box which appears on the homepage and other pages:
Unibuddy Chat is a third-party development, and made to look like our website. We have reported these issues to Unibuddy, and are working hard with Unibuddy to resolve them. We expect a resolution by the 30th September 2022.
We are aware of the following issues within the links on our site:
The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix Annual Reports and Financial Statements.
Any new PDFs or Word documents we publish will meet accessibility standards.
We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.
The vast majority of our website works correctly on any web technology.
For security reasons, we only support TLS 1.2 and higher security protocols, and this means that some older browsers will not show the site.
How our site looks and work is based on HTML5, and we test for and support the following browsers:
You may experience unexpected behaviour in other browsers, although we use fully validated code which should work on any browser.
The university has set up a cross department accessibility working group to discuss and review accessibility issues, and to agree our approach to inclusive learning to ensure our compliance with the accessibility regulations.
The website development team and content developers are actively reviewing all content and technology used on the university website.
All new documents are checked using accessibility scanners, and any issues resolved, before uploading to the website. The website development team are investigating alternatives to PDF.
This statement was prepared on 9th October 2019. It was last reviewed 16th August 2022.
This website was last tested 16th August 2022 by Harper Adams University.
The university website uses a number of standard page templates that are shared across the whole site. A sampling of pages that use each template are tested on a quarterly cadence, using the Deque Axe tool, and are also manually reviewed to check issues such as keyboard, magnification and colour accessibility. Pages that are viewed most often (for example, homepage and course pages), and those changed since the last review, are prioritised. Accessibility reports are reviewed by the IS website development team, with any actions taken and prioritised into our future work.
Web address: www.harper-adams.ac.uk
Policy last reviewed: 16th August 2022
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