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Publication Scheme

Accessibility statement for the Harper Adams University website

This Accessibility Statement explains how accessible our website currently is and provides an action plan explaining how we will ensure that new and existing content is made more accessible.

This accessibility statement applies to This website is run by Harper Adams University. We want as many people as possible to be able to use this website. 

If you have a disability visit the AbilityNet website for further information.

How accessible this website is

The majority of this website is fully accessible, and we run regular scans to identify any problems.

We know that some parts of the website are not fully accessible:

  • We have a large number of old publication documents which are in PDF format, and haven't been designed for accessibility.
  • Some content is embedded in our website, such as maps and videos, and you cannot easily scale these on screen (but you can open a full screen version).
  • Live video streams do not have captions (eg Graduation ceremony live stream).

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you ASAP.

Reporting accessibility problems

We are always looking to improve the accessibility of our website.

If you find any problems which are not listed on this page, or think that we are not meeting the requirements of the accessibility regulations, then please get in touch:

Please provide as much detail as possible, including a link to the problem page (if applicable), and the browser or technology used to access the page.

Enforcement procedure

If you are a registered student at Harper Adams University and wish to make a complaint about accessibility, please read the published Complaint procedures available on the University website. To raise a complaint please contact in the first instance

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The University is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Issues with technology

The vast majority of our website works correctly on any web technology.

For security reasons, we only support TLS 1.2 and higher security protocols, and this means that some older browsers will not show the site.

How our site looks and work is based on HTML5, and we test for and support the following browsers:

  • Google Chrome (versions in support)
  • Mozilla Firefox (versions in support)
  • Microsoft Internet Explorer (version 11 only)

You may experience unexpected behaviour in other browsers, although we use fully validated code which should work on any browser.

Issues with links

We are aware of the following issues within the links on our site:

  • Some link text doesn't make sense when read on its own (for example 'click here')
  • Some links use the URL only.
  • Some pages contain broken links which do not resolve. This mostly affects archive news articles and we do not intend to resolve these as they were correct at the time of publication.
  • Many older PDF files contain broken links which do not resolve - we do not intend to resolve these as they are archive files which are no longer in active use.

All website content is being reviewed, and link text and broken links will be corrected where necessary.

We scan the site for broken links using automated tools, and look to fix them as soon as they are identified. 

Issues with PDFs and other documents

PDFs are not able to comply with the requirements of the web accessibility standard. When we create new PDFs, we review them using accessibility checkers to make them as accessible as possible.

Our site contains a large number of PDFs, especially in our key information policy documents and publications scheme.  We are currently reviewing how best to make this information available for future updates.

Some PDF documents, such as the undergraduate prospectus, are made available in accessible HTML formats when uploaded to the website.

Issues with images and video

We strive to make all of our content accessible. We are aware of the following issues with images and video on our site:

  • Some page header images contain text. This text is not important to the understanding of the page content.
  • Some video content does not currently have audio description or subtitles. Please contact us for an alternative.
  • Some video content uses automated closed captioning and transcripting, and this is often inaccurate.
  • Live video streams do not have captions. We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How we test this website

The website is scanned using automated online tools, and browser accessibility checkers, on a regular basis to identify issues. Accessibility reports are reviewed by the IS website development team, with any actions taken and prioritised into our future work. We are currently reviewing commercially available web accessibility scanners to support this development and to have a baseline from which we can measure progress made.

What we are doing to improve

The university has set up a cross department accessibility working group to discuss and review accessibility issues, and to agree our approach to inclusive learning to ensure our compliance with the accessibility regulations.

The website development team and content developers are actively reviewing all content and technology used on the university website.

All new documents are checked using accessibility scanners, and any issues resolved, before uploading to the website. The website development team are investigating alternatives to PDF.

Web address:

Policy last reviewed: October 2019

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