If the item is on loan to another user it will not become available to you until they have returned it.
If you have a book on loan and it fails to renew it will be because someone else has requested it, you have had it for nearly 12 months (2 months for external members and short course students) or you are nearing the end of your Library membership you will receive an email to inform you of this and of the date the item is due. Please return the item by this date to avoid a fine.
You will only be fined if you have a book on loan which someone else requests and you do not return it by the due date. You have a week to return a requested item to us once the request is placed. You will receive an email notifying you the book has been requested and won't be automatically renewed. The fine will only be applied if you do not return it and it is overdue. The fine rate is £1 per day.
If you have a book that is more than 6 weeks overdue, it will automatically incur a £50 replacement charge, so please do get in touch with us if there are any issues as we will probably be able to help.
If you have outstanding fines of £10 or more, you will not be allowed to borrow or renew items until this fine is paid.
You can pay your fines online using a credit or debit card via your HOLLY account. If you don't have any outstanding fines or charges, you cannot credit your account.
You can check what books you have on loan by logging into My library account. Login using your Harper email address and password.
If you have any problems with the items you have on loan please talk to us or email us email@example.com.
Let us know if there is a book we do not have enough copies of, or if you want to recommend one to us, by emailing. We welcome suggestions from staff and students.
Tell us as soon as possible. If the item cannot be found, you will be billed for a replacement copy.